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Tag: FAQ

Q: How can I cancel pathology services and obtain a refund from the company?

To cancel pathology services and request a refund from Healthily Fitness, please follow the steps outlined below:

  1. Act quickly: It is important to initiate the cancellation process within 30 minutes of booking the blood test with Healthily Fitness’s pathology services.
  2. Contact support: Visit Healthily Fitness’s website at [] and navigate to the “Contact Support” section. Alternatively, if you have a mobile application for their services, look for the option to contact support within the app.
  3. Raise a ticket: When contacting support, clearly explain your request, stating that you would like to cancel the booking and request a refund. Provide all the necessary details, including your name, contact information, and the specific blood test that was booked.
  4. Time is crucial: Keep in mind that according to Healthily Fitness’s policy, if a ticket is not raised within 30 minutes of the blood test booking, they will not be liable to cancel the booking or refund the charges. Therefore, it is essential to act promptly.
  5. Follow instructions: Once you have contacted support and raised a ticket, follow any instructions provided by Healthily Fitness. They may require additional information or documentation to process your cancellation and refund.

How does the fitness tracker feature work?

The fitness tracker feature in Healthily app works by integrating with Apple Health and Google Fit applications. It syncs with these platforms to gather data from your connected devices, such as smartphones or smartwatches, to track your physical activity, steps, distance traveled, and calories burned. This information helps you monitor your progress and make informed decisions about your fitness goals.

why we use Google fit & Apple health app?

we use Google fit and apple health app integration with our app so that a secure environment among the users about there other personal information like passwords, contact history, location tracking, spying is not done.


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