Q: How can I cancel pathology services and obtain a refund from the company?
To cancel pathology services and request a refund from Healthily Fitness, please follow the steps outlined below:
- Act quickly: It is important to initiate the cancellation process within 30 minutes of booking the blood test with Healthily Fitness’s pathology services.
- Contact support: Visit Healthily Fitness’s website at [https://healthily.fitness/contact-support/] and navigate to the “Contact Support” section. Alternatively, if you have a mobile application for their services, look for the option to contact support within the app.
- Raise a ticket: When contacting support, clearly explain your request, stating that you would like to cancel the booking and request a refund. Provide all the necessary details, including your name, contact information, and the specific blood test that was booked.
- Time is crucial: Keep in mind that according to Healthily Fitness’s policy, if a ticket is not raised within 30 minutes of the blood test booking, they will not be liable to cancel the booking or refund the charges. Therefore, it is essential to act promptly.
- Follow instructions: Once you have contacted support and raised a ticket, follow any instructions provided by Healthily Fitness. They may require additional information or documentation to process your cancellation and refund.